Tuesday, August 21, 2012

Day 1051 - Challenges

Be careful what you wish for ...


I have been known to say "I love a good challenge". In future I think I need to be careful what I wish for ... Let's just say I have been presented with a major business hiccup this morning which is one of the most "fascinating" situations to date.

Tomorrow I am being interviewed/filmed as a finalist for the 2012 Canberra Business Point awards.  Then tomorrow night I am speaking at a Canberra Business event about my business - how it was formed, the wins, the challenges etc.  Well - I certainly have a bloody big challenge to share.

Right when Charlie is taking off and I am being "judged" for business of the year, my website has gone down ... and not just gone down ...but my hosting account has been suspended.

I write this as I am on hold to their help desk.  My website designer is currently overseas (on a well deserved holiday) and I am here with no technical knowledge whatsoever trying not to throw the phone with it's stupid on-hold messages through the window.

Seriously ... there is no good time for a website to go down, but mine seems to pick the worst.  Four days after Charlie was launched back in June, she was being presented on the big screen to a crowd of over 2000 spectators at a big cheerleading event in Queensland.  My website went down for 48 hours that weekend due to "maintenance".  My website designer had a huge dummy spit with our hosting company on my behalf. She decided then and there to change providers.  I thought we'd give them one more chance ...

Silly me.

It has gone down another two times since then (that I am aware of) and here we are again ... just when I am being judged for the ACT Micro Enterprise of the year award ... I have no website.

Just when I am going to be filmed about my wonderfully successful business venture ... I have no website.

Just when I am going to be speaking about the wonders of being in small business ... I have no website.

Just when I have customers wanting to buy Charlie's stuff on a daily basis ... I have no website.

They suggested I focus on the challenges of small business during my presentation tomorrow night.  That won't be a problem.

I have one thing to say shout - don't go anywhere near Crazy Domains for your website hosting.  They're far too unreliable, unprofessional and extremely fascinating. And yes, they really are crazy.

Thanks for letting me get that off my chest.

Now it's time to run ... I have some challenges to face ....


8 comments :

  1. In the market for hosting right now. Recommendation (or lac of) noted and appreciated. Cheers

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  2. I'm glad I could help! I am finally up and running again but it's been a seriously frustrating day.

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  3. Oh you poor thing, what a terrible day. Cheer Chick Charlie is awesome though, I just went and had a lovely look around. Congratulations on the launch and fingers and toes crossed for the award.
    Fairy wishes and butterfly kisses #teamIBOT

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  4. Oh you poor thing, what a terrible day. Cheer Chick Charlie is awesome though, I just went and had a lovely look around. Congratulations on the launch and fingers and toes crossed for the award.
    Fairy wishes and butterfly kisses #teamIBOT

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  5. Oh that's frustrating!
    Michelle from Little Hero hosting is a very reliable host. I've hardly had any issues, and when I have, she has been on to them straight away.

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  6. I'll echo what Jess said, I host all of our blogging sites through LHH and whenever anything happens Michelle is on top of it straight away. She's AU based (important imo) and a pleasure to deal with.

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  7. Thanks for that advice! Will let my web designer know and she can check it out :)

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  8. best web hosting servers run using SSD drives and offer a 99.9% service uptime guarantee.

    ReplyDelete

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